Terms & Conditions –
buenas gaming Platform Rules

1. Acceptance of Terms

By accessing, registering on, or using any part of the buenas gaming platform – whether through a web browser, the mobile app, or any other means – you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety.

If you do not agree with any part of these terms, you must stop using the platform immediately and close your account. These terms apply to all users of buenas gaming, including visitors who browse the platform without registering.

2. Eligibility & Account Registration

To register and use buenas gaming, you must meet all of the following conditions:

• You are 21 years of age or older.
• You are accessing the platform from a location where online gaming is not prohibited under applicable local laws.
• You are registering on your own behalf and not on behalf of another person.
• You have not previously had an account suspended or closed for a breach of these terms.
• The personal information you provide during registration is accurate, complete, and your own.

buenas gaming reserves the right to request identity verification (KYC) at any stage. Accounts that cannot be verified may have withdrawals withheld pending successful completion of the verification process. One registered account is permitted per individual. Creating duplicate accounts is a breach of these terms.

3. Account Rules & Responsibilities

You are solely responsible for all activity conducted under your buenas gaming account. This includes all bets placed, transactions made, and communications sent through your account.

• Keep your username and password confidential. Do not share your login credentials with anyone.
• Notify buenas gaming immediately if you suspect unauthorised access to your account.
• Do not use another person's account or allow another person to use yours.
• Ensure your registered contact details, including mobile number and payment information, remain accurate and up to date.

buenas gaming uses OTP verification and SSL encryption as part of account security. Despite these measures, account security also depends on your own practices. buenas gaming is not liable for losses caused by your failure to maintain the security of your login credentials.

4. Deposits, Withdrawals & Transactions

All financial transactions on buenas gaming are conducted exclusively in Philippine Peso (PHP). Accepted transaction channels include Philippine bank transfer, mobile banking via InstaPay or PESONet, and local e-wallets where supported.

Credit cards and cryptocurrency are not accepted as payment methods for deposits or wagering at buenas gaming.

Withdrawals

Withdrawal requests are subject to completed KYC verification. The name on your receiving bank account or e-wallet must match the verified name on your buenas gaming account. Processing times vary by payment method and are detailed on the Withdrawal page.

buenas gaming reserves the right to delay or withhold a withdrawal pending account review if there are reasonable grounds to suspect fraud, unauthorised account activity, or a breach of these terms. Any funds determined to have been obtained through prohibited conduct may be forfeited.

5. Gameplay, Betting & Game Rules

buenas gaming offers multiple game categories including live casino (baccarat, blackjack, roulette), video slots, sports betting (PBA, NBA, football, boxing, esports), fish games, and eBingo. Each category operates under its own specific rules, which are displayed within the relevant game or betting section.

All bets are final once confirmed. buenas gaming does not accept requests to cancel or modify confirmed bets except in cases where a technical error has demonstrably occurred on the platform's side. In the event of a technical disruption during gameplay, buenas gaming will resolve the situation in accordance with the game's standard rules and any applicable provider policies.

• Maximum and minimum bet limits apply per game and are displayed before placing a bet.
• Using automated software, bots, or scripts to place bets is strictly prohibited.
• Exploiting technical errors or game glitches for financial gain is a breach of these terms and may result in account suspension and forfeiture of affected winnings.

6. Bonuses & Promotions

buenas gaming may offer bonuses, promotions, or other incentives from time to time. Any such offer will be subject to specific terms applicable to that promotion, including eligibility requirements and any applicable conditions.

General principles that apply to all promotions at buenas gaming include:

• Promotions are available to eligible registered players only.
• Bonus funds and promotional winnings may be subject to conditions before withdrawal is permitted. These conditions will be stated in the relevant promotion terms.
• Attempting to abuse a promotion through multiple accounts, coordinated play, or other artificial means will result in the promotion being voided and may lead to account suspension.
• buenas gaming reserves the right to modify, suspend, or cancel any promotion at any time.

7. Responsible Gaming

buenas gaming is committed to promoting responsible gaming. Online gaming is intended as a form of entertainment and should never be used as a means of generating income or resolving financial difficulties.

We strongly encourage all players to:

• Set a personal budget for gaming sessions and stick to it.
• Set time limits on their gaming activity.
• Take regular breaks and avoid chasing losses.
• Seek support if gaming is negatively affecting their personal, financial, or family life.

Self-exclusion and account limit tools are available through your account settings. Players who wish to restrict or pause their gaming activity are encouraged to use these features. For more information, visit the Responsible Gaming page. You must be 21 or older to use buenas gaming.

8. Prohibited Conduct

The following activities are strictly prohibited on buenas gaming and will result in account suspension, forfeiture of funds, and potential reporting to relevant authorities:

• Providing false or misleading personal information during registration or KYC verification.
• Using buenas gaming for money laundering or any activity that violates anti-money laundering obligations.
• Using automated tools, bots, or third-party software to interact with the platform.
• Colluding with other players to gain an unfair advantage in live casino or poker games.
• Attempting to access another user's account without authorisation.
• Registering more than one account per individual.
• Any form of fraud, including chargebacks on deposits where the service was received.

9. Privacy & Data

buenas gaming collects and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection and use of your data as described in that policy. Personal data is used for account management, KYC verification, transaction processing, and compliance purposes.

buenas gaming will not sell your personal data to third parties. Data may be shared with payment processors and identity verification providers as necessary to operate the platform and fulfil its obligations.

10. Limitation of Liability

To the fullest extent permitted by applicable law, buenas gaming shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform. This includes, but is not limited to:

• Losses sustained as a result of gaming outcomes.
• Interruptions to the platform caused by technical issues, maintenance, or events outside buenas gaming's control.
• Unauthorised access to your account resulting from your failure to maintain password security.
• Delays in withdrawal processing caused by third-party payment providers.

Nothing in these terms excludes liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law.

11. Changes to These Terms

buenas gaming may revise these Terms & Conditions at any time. When material changes are made, we will update the effective date displayed at the top of this page. Continued use of the platform following any revision constitutes your acceptance of the updated terms.

We recommend reviewing this page periodically to stay informed of any changes. If you disagree with a revision, you should stop using the platform and may close your account.

12. Contact & Support

If you have any questions about these Terms & Conditions or your account, you can reach the buenas gaming support team through the support channel available within your account dashboard. For general information, you can also visit the FAQ page.

For inquiries, you can also write to us at: [email protected]